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Shea & Company Advises First Due on its $355 Million Strategic Investment from JMI Equity

First Due Profile

  • First Due is the leading all-in-one software platform for public safety agencies; it delivers a unified solution with best-in-class products for fire, EMS, hospital and law enforcement, and has rapidly become a leader in AI-driven public safety technology, enabling faster decision making, greater operational readiness and better response outcomes
  • First Due powers operations for over 3,000 agencies across all local, state/provincial and federal segments in the United States and Canada
  • The Company’s major customers include the State of Michigan, City of Charlotte, San Bernardino County, City of Hamilton, ON and several federal agencies including the Department of Defense
  • First Due was founded in 2016 and is headquartered in Garden City, NY

JMI Equity Profile

  • JMI Equity is a leading growth equity software investor based in the greater DC area and San Diego
  • With a focus on software companies, JMI has collaborated with countless entrepreneurs, founder-owners and management teams, investing in more than 190 companies since its inception; to date, the firm has completed more than 120 exits and facilitated 19 IPOs
  • JMI’s portfolio of industry-leading cloud software companies represents $10 billion in combined revenue, $84 billion in aggregate enterprise value and over 38,000 jobs
  • The firm was founded in 1992 and is headquartered in Baltimore, MD

TCV Profile

  • TCV is a leading investment firm focused on investing in global, category-defining, technology companies
  • Leveraging its deep industry expertise and strategic resources, TCV’s mission is to provide long-term capital and support to high-quality management teams across their growth journey
  • TCV has invested over $21 billion in more than 350 technology companies worldwide and has supported over 150 IPOs and strategic acquisitions
  • The firm was founded in 1995 and is headquartered in Menlo Park, CA

Serent Capital Profile

  • Serent Capital is a growth-focused private equity firm investing in capital-efficient, B2B SaaS and technology companies
  • From its founding, Serent set out to build a distinctly different firm that prioritizes founders and their companies and provides true hands-on resources through its 25+ person Growth Team; this team is equipped with a wide range of resources to help companies accelerate growth
  • With $5 billion of assets under management, the firm has partnered with over 60 founder-led, industry-changing companies and offers unparalleled hands-on operational support

We are proud to have earned our position as the most comprehensive solution serving fire and EMS. This new investment strengthens our mission to be the best possible software partner for public safety. Building innovative products and serving public safety agencies of all sizes is at the core of our work, and we look forward to growing our existing capabilities to deliver at a much larger scale with JMI’s support.

Andreas Huber

Co-Founder & CEO, First Due

We are excited to partner with the First Due team on their next chapter of growth. Their impact on public safety is substantial and growing, and we’re proud to support the company as it continues to scale.

Bob Nye and Mac Williams

Partners, JMI Equity

First Due is redefining how public safety agencies serve their communities. We are proud of what the team has accomplished over the last four years and excited to partner alongside JMI and TCV to support First Due’s continued leadership in the space.

Stewart Lynn

Serent Capital

Transaction Notes

  • First Due’s $355MM strategic investment from JMI Equity, with participation from TCV, was announced on August 5, 2025
  • Shea & Company served as the exclusive financial advisor to First Due and Serent Capital
Read The Press Release